Price Match Promise
Book with Confidence. We Guarantee Our Best Price.
Our Commitment to You
When you book with BookAeroFare.com, we want you to be confident you've received the best price offered. Under our Price Match Promise, if you find an all-inclusive price lower than ours for the exact same itinerary on a major U.S.-based Online Travel Agency (OTA) within 24 hours of booking, we will match the price and refund you the difference.
Eligibility Requirements
To qualify for our Price Match Promise, the lower-priced itinerary you found must meet the following criteria:
- Identical Itinerary: Every element of the booking must match perfectly. This includes the same airline(s), flight number(s), travel date(s), number of passengers, and cabin class (e.g., Economy, Business).
- Live & Verifiable Offer: The itinerary you find must be live on a competitor's site and available to be booked at the time you contact us. Our customer care representatives must be able to verify the offer in real-time.
- Major U.S. OTA: The lower price must be found on a major, accredited U.S.-based online travel agency website. This policy does not apply to prices found on airline-direct websites or meta-search sites (like Kayak, Google Flights).
- Total Price Comparison: The lower price must be the final, total price in US Dollars (USD), including all taxes and fees.
How to Submit a Price Match Claim
Book & Find a Lower Price
First, complete your booking on BookAeroFare.com. Then, within 24 hours, find a lower price for an identical itinerary that meets all eligibility requirements.
Contact Us Immediately
To invoke the Price Match Promise, you must contact us right away. You can email us at support@bookaerofare.com or call us toll-free at +1 (800) 903-1468.
Provide All Details
Please provide your BookAeroFare.com booking reference number and all details of the lower-priced itinerary, including the website URL and a screenshot. Our team must be able to locate the lower fare from the information you provide. We reserve the right to deny claims that cannot be verified.
What Happens Next?
Our team will review your claim and attempt to verify the lower price. If your claim is approved, you will be given the choice to either retain your original itinerary with us and receive a refund for the price difference, or to cancel your booking with us for a full refund.
Policy Exclusions
This policy does not apply to prices offered through:
- Military, student, or government-exclusive rates.
- Tour operator fares, bulk fares, or vacation packages.
- Prices that are the result of a clear pricing error by the other travel agency.
- Offers that cannot be independently verified by our team.
Contact Us for Price Match Claims
For all Price Match Promise inquiries, please use the contact information below. Our team is ready to assist you.
People Information LLC
Trading as BookAeroFare.com
Address:
2101 W San Juan Ave Suite 2, Phoenix, Arizona
Email:
support@bookaerofare.com
Toll-Free Number:
+1 (800) 903-1468